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2019 CUA Abstracts





        formularies were trended over time and were also compared to the cost   tant-led VSC between April 2018 and December 2018 and a pilot virtual
        of a definitive surgical intervention. The costs of surgery represented a   results clinic (VRC) between October 2018 and December 2018. VSC
        maximum total cost associated with the procedure and were provided   patients were referred following emergency presentation with a renal tract
        by The Ottawa Hospital.                              stone. VRC reviewed scans of patients referred for hematuria but at the
        Results: Substantial differences were found in cost between brand name   time of a normal flexible cystoscopy were yet to have completed renal
        and generic formulations for drugs commonly used to treat BPH (Fig. 1A).   tract imaging (RTI). All patients subsequently received a letter with either
        Substantial differences were also demonstrated in the cumulative cost of   their VC outcome or further OPA.
        androgen-deprivation therapy (ADT) treatments for metastatic prostate   Results: In total 346 patients (male=163, female=183) were reviewed,
        cancer (Fig. 1B). The costs of all ADT regimens studied surpassed the   287 and 59 patients within the VSC and VRC, respectively. All (100%)
        cost of surgical castration by two years of treatment.  had a VC appointment within two weeks of completed RTI or emergency
        Conclusions: The formulation of medications prescribed by urologists   stone referral. Eighty-nine (31%) VSC patients were discharged follow-
        has a direct impact on the cost to payers. Surgical castration is far less   ing one VSC review and 261 (91%) within two VSC. Four percent of
        costly than medical castration. Where efficacy is equivalent, careful con-  VSC patients required ureteroscopy and laser stone fragmentation. Forty-
        sideration of treatment costs should be a further consideration when   nine (83%) VRC patients were discharged following one VC; of these,
        choosing therapy.                                    three patients required referral to another specialty due to RTI findings.
        This  paper  has  a  figure,  which  may  be  viewed  online  at:   Nineteen of 346 patients (5%) required OPA for benign urological condi-
        https://2019.cua.events/webapp/lecture/199           tions. The cost of 674 OPA avoided with VC was £40 440. There were
                                                             no patient complaints or reported adverse events.
                                                             Conclusions: With VC, we can more efficiently deliver results and dis-
        MP-8.7                                               charge or refer patients on to other specialties, while reducing service costs
                                                             and overall OPA volume. Our patient satisfaction survey with the expansion
        Risk factors for emergency visits following urological outpatient   of our VC will determine the overall effect on patient experience.
        surgery
        Luke Witherspoon , Christopher Langley , Christopher Knee , Ranjeeta
                                                  2
                     1
                                    1
        Mallick , Rodney H. Breau , Ilias Cagiannos , Christopher Morash ,   MP-8.9
                                         1
                            1,2
                                                         1
             2
        J. Stuart Oake , Luke T. Lavallee                    Does “MyChart” benefit “MY” surgery? – A look at the impact
                  1
                              1,2
        1 Urology, The Ottawa Hospital, Ottawa, ON, Canada;  Ottawa Hospital   of electronic patient portals on patient experience
                                              2
        Research Institute, The Ottawa Hospital, Ottawa, ON, Canada  Naveen Kachroo , Sri Sivalingam 1
                                                                         1
        Introduction: Urological surgeries have been previously identified as   1 Department of Urology, Cleveland Clinic, Cleveland, OH, United States
        having high rates of readmission compared to other surgeries. This study   Introduction: Electronic patient portals can benefit both patient and pro-
        aims to identify risk factors leading to presentation to the emergency   vider, especially during the perioperative period, by providing timely
        department (ED) following urological outpatient surgery.   direct engagement and much-needed clarity to avoid unnecessary extra
        Methods: We examined all outpatient surgeries performed by urology,   provider encounters. Our study assessed patient portal usage among
        general surgery, thoracic surgery, and gynecology occurring at three hos-  endourology patients and whether this affected telephone call frequency,
        pitals within The Ottawa Hospital system between April 1, 2008, and   unscheduled provider visits, and emergency room (ER) presentations.
        February 28, 2018. We captured all ED visits within 90 days of the out-  Methods: We undertook a retrospective review of the electronic medical
        patient procedure. Surgical characteristics included hospital campus, pro-  records (EMR) of all patients undergoing elective endourology proce-
        cedure end time, and day/month/year of procedure. Patient characteristics   dures (shockwave lithotripsy [SWL], ureteroscopy [URS], and percutane-
        assessed included age, sex, marital status, presence of primary care pro-  ous nephrolithotomy [PCNL]) by a single surgeon at a tertiary urology
        vider, socioeconomic status (SES), American Society of Anesthesiologists   referral centre over a one-year period (July 2017 to July 2018). Patient
        (ASA) score, and Elixhauser comorbidity index.       demographics, operative details, patient portal (MyChart) registration,
        Results: A total of 55 681 outpatient procedures were performed by the   patient-initiated MyChart messages, telephone encounters, unscheduled
        four services assessed over our time period; 7447 ED visits within 90   provider visits, and ER presentations during a one-month period before
        days were identified (13.4% of total). Urological procedures accounted   and after the procedure, were identified. Logistic regression analysis
        for 59.5% (n=4427) of the patients returning to the ED. Univariable analy-  assessed relationships between MyChart use and study outcomes.
        ses of individual variables found that increased age, male sex, low SES,   Results: We identified 313 patients (200 MyChart users, 113 non-users)
        increased ASA score, unmarried status, increased Elixhauser comorbid-  who underwent 374 procedures (SWL=3, URS=268, PCNL=103). MyChart
        ity index, and hospital campus were all associated with higher rates of   users were younger (mean age 56 vs. 61; p=0.0011) and more likely to be
        ED visits (p<0.05). There did appear to be a significant difference in the   married (69.5% vs. 48.7%; p=0.0004). MyChart users made less provider
        rate of ED visits between year of procedure (p<0.0001) with a noted   telephone calls, both prior to (mean calls 1.1 vs. 1.5; p=0.0037) and post-
        decreasing trend.                                    procedure (mean calls 0.9 vs. 1.3; p=0.021) and had less ER visits (8 vs.
        Conclusions: ED visits following urological outpatient procedures are   19; p=0.0002). On multivariable analysis, non-users of MyChart were
        common. This study identifies risk factors to identify patients that may   7.69 (95% confidence interval [CI] 2.44–25) times more likely to have
        benefit from additional education or support after outpatient urological   an unscheduled provider clinic visit (p=0.0004) and were 1.79 (95% CI
        surgery to reduce ED care needs.                     1.001–3.125) times more likely to have an ER visit.
                                                             Conclusions: Patients undergoing endourology procedures who use our
        MP-8.8                                               patient portal make fewer telephone calls and are significantly less likely
                                                             to make an unscheduled clinic or ER visit, which will undoubtedly have
        Virtual clinics: Our cost analysis and efficiency assessment   a beneficial impact on their overall experience.
        Elizabeth Osinibi , Helen A. Teixeira , Thomas Smith 1
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        1 Urology, Maidstone and Tunbridge Wells NHS Trust, Maidstone, United
        Kingdom                                              MP-8.10
        Introduction: Virtual clinics (VC) can increase patient satisfaction and   Gone girls: Where are all the women in urology?
        service efficiency. Traditional face-to-face consultations can contribute   Leandra Stringer , Heather Morris , Alp Sener , Ailsa May   2
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        to costs incurred by patients, loss of earnings by attending outpatient   1 Urology, Western University, London, ON, Canada;  Medicine, Schulich
                                                                                                 2
        appointments (OPA), and often anxiety while awaiting results. We   School of Medicine and Dentistry, London, ON, Canada
        sought to assess the efficiency and departmental cost savings of two   Introduction: The number of female medical students and physicians
        VC by creating a more streamlined, one-stop hematuria pathway and a   entering the workforce is increasing. Despite this trend, some surgical
        virtual stone clinic (VSC) assessing emergency stone referrals.  specialties are still considered male-dominant. Urology has a significant
        Methods: We conducted a prospective analysis of a once-weekly, consul-  male predominance in both residency and independent practice. This
        S138                                    CUAJ • June 2019 • Volume 13, Issue 6(Suppl5)
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