Page 5 - FallNews2021
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Corporate Office Report                                   outside of regular hours; and red zone=emails and
                                                                  communication at any time depending on workflow, e.g.,
                                                                  leading up to the annual meeting). The team has also
                                                                  implemented a system where emails composed outside
                      Tiffany Pizioli                             of regular work hours are saved in drafts and not sent to
                      Chief Executive Officer                     coworkers until the next day. We all recognize the stress
                      Montreal, QC                                of email overload and to avoid email-related anxiety for
                                                                  those in green zones, the team is expected to convey
                                                                  their color zones when there is a shift in their workload.
        Our wellness matters!                                     Weekend emails are discouraged, a policy even the
                                                                  volunteers on the BOD have embraced. Monthly “shoot
           he corporate office team remains committed to          the sh*t” meetings are supported over lunch, during which
        Tsupporting its members and this fall, after mostly       staff can introduce innovative ideas they have seen
        working from home for the past year and a half, many      elsewhere to the CUA board. Creativity is encouraged
        have returned to our office in Dorval.                    and supported, and monthly staff meetings have become
                                                                  a mix of seriousness and fun.
        Like many organizations post-pandemic, the CUA has had
        a shift in its working practices. For almost 18 months, the   Before the close of the year, the CUA team will be
        corporate office team worked around the clock, seven      participating in a wellness art therapy session. Wellness is
        days a week, and, often to accommodate the late-night     ongoing at the CUA corporate office and encouraged by
        webinars, many evenings. It seemed that while other       our BOD.
        associations were working at a much slower pace, with     I’d like to end on a personal note to my team: Adriana,
        the permeant pause of live events, the workflow at the    Denise, Marfisa, Nadia, and Tal. Throughout the past 18
        CUA had almost tripled, and the team dutifully worked to   months, it has been extremely stressful to manage the
        ensure all programs and services stayed afloat and met    association through unpredictable and changing times. I
        members’ expectations.                                    feel blessed every day to work with an amazing group of
        After our virtual summer board meeting reported a healthy   smart, hardworking, and dedicated women, who make
        fiscal year-end bottom line and attainment of our annual   me laugh every single day. Laughter is the BEST medicine.
        strategic objectives, the BOD voted in favor of a CUA     #cuaproud.
        Wellness Week! A first for the BOD and staff, the mandate   Our wellness matters, and so does yours!
        was clear — turn everything off and avoid contact with
        anything work-related. To encourage the team to take this
        seriously, our President, Hassan Razvi, requested that he be     Nadia Pace
        the gatekeeper of all CUA communication and insisted             Communications, Events and Exhibits
        his email address be the contact for all out-of-office           nadia.pace@cua.org
        messages. It seemed like an impossible task and there            Denise Toner
        was some resistance, but we did it! The team came back           Corporate Affairs, Membership, and CUAJ Advertising
        fully charged and extremely appreciative of the board’s          denise.toner@cua.org
        support.
                                                                         Tal Erdman
        As we approach an extremely busy fall and must now               CPD Programs and Events
        begin planning for live events, we remain focused on our         tal.erdman@cua.org
        wellness and are all conscious of the signs of burnout. To
        avoid a rapid entry into a post-pandemic world, the CUA          Adriana Modica
        has instituted changes at the office, which include working      CUAJ and Guidelines
                                                                         adriana.modica@cua.org
        from home Mondays (the rest of the week, most work in
        the office); and the implementation of color-coded zones         Marfisa Defrancesco
        to avoid burnout (green zone=emails and communication            Accounting and CUASF Grants
        during regular work hours, 8 am – 5 pm, permitted; orange        marfisa.defrancesco@cua.org
        zone=some emails and communication permitted


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