Page 21 - Flipbook
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Phase 2 – Patients’ Experience and Satisfaction
• From July 2020 to October 2020, a subset of patients from
the phase 1 were contacted to enquire about their
experience with telemedicine
• Participants filled a phone questionnaire
(French adapted Patient Experiences Questionnaire for
Out-of-Hours Care (PEQ-OHC) + satisfaction question /10)
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