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Results – Phase 2
N Mean [95% CI] Median [Q1,Q3]
15. Out of 10, how is your satisfaction level about your phone 313 8.8 [8.7, 9.0] 9.0 [8.0, 10.0]
consultation with your urologist?
Excellent Very Good Good Neutral Bad Missing
14. What was the quality of the phone consultation you had with 172 (54.6%) 100 (31.7%) 30 (9.5%) 10 (3.2%) 1 (0.3%) 2 (0.6%)
your urologist?
Yes, Always Sometimes No Missing
13. If the option would be available in the future, would you be
interested to have a telephonic follow-up instead of an in-clinic 120 (38.1%) 155 (49.2%) 39 (12.4%) 1 (0.3%)
appointment with your urologist?
Yes Partially No Missing
1. If there were not COVID-19 pandemic, would you prefer to see 147 (46.7%) 168 (53.3%)
your urologist in person?
2. According to you, is phone a good option for medical follow-
up when patients don’t need to get physically examined? 265 (84.1%) 39 (12.4%) 4 (1.3%) 7 (2.2%)
3. During your phone consultation, did you feel equally at ease 252 (80.0%) 43 (13.7%) 20 (6.3%)
to ask all your questions as if you were in person?
4. During…, did your urologist take enough time to answer your 290 (92.1%) 17 (5.4%) 4 (1.3%) 4 (1.3%)
questions?
5. During…, did your urologist give you all the information you 287 (91.1%) 23 (7.3%) 5 (1.6%)
needed about your health status or your medication?
6. Was the information regarding your health status or your 294 (93.3%) 15 (4.8%) 6 (1.9%)
mediations clear and easy to understand?
7. Do you think your experience would have been better with 100 (31.7%) 209 (66.3%) 6 (1.9%)
video consultation?
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